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Our new, convenient video visits service lets you speak live with your doctor from your computer, tablet or smartphone. It's like a normal doctor's appointment, but without having to leave home.
WellSpan partners with a video technology company called Zoom to deliver video visits.
To participate in video visits, patients must have a MyWellSpan account. Creating your MyWellSpan account is quick, easy and useful for managing many aspects of your health care.
These instructions are for patients with MyWellSpan accounts. If you are seeing a provider at a WellSpan practice in Franklin or Cumberland counties, formerly part of Summit Health, please see an instructional video below.
1-2 days before your appointment.
Join a Test Zoom Meeting to check your video camera and sound set up.
eCheckin to Verify your demographic, insurance, and clinical information.
30 minutes before your appointment.
Log in to MyWellSpan and select 'Details' on the visit, then 'Join Visit'.
Learn about video visits and get live help.
Call MyWellSpan Customer Support toll-free at (866) 638-1842 weekdays 8 am to 8 pm, Saturday 8 am to 12 pm.
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