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Mai Kia Kerstetter, CRNP

My Locations

Map Marker A WellSpan Heart Failure Program
446 N Reading Rd, Suite 302
Ephrata, PA 17522
(717) 721-5868
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Map Marker B WellSpan Hospitalists
169 Martin Ave.
Ephrata, PA 17522
(717) 733-0311
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Map Marker C WellSpan Heart Failure Program
435 S. Kinzer Ave., Suite F
New Holland, PA 17557-8706
(717) 721-5868
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About Me

Why I chose to pursue a career in healthcare:

My decision to pursue a career in medicine was driven largely by values instilled in me by my parents and my faith. Being a part of a profession focused on helping others regardless of circumstance, and focusing on facilitating people leading healthier and happier lives is a privilege and a rewarding job.


What I want my patients to know about me:

I want them to know that I will always listen to them and be their advocate to help formulate the best possible care plan with them, as I have also been a patient myself.


What I do when I'm not seeing patients:

I love spending time with family and friends. I live in Lancaster County with my husband, Matthew, and our two sons. I enjoy traveling, reading, and catching up on TV shows and movies.


Board Certifications

  • ANCC - American Nurses Credentialing Center Verification

Education & Credentials

  • Graduate School: Widner University
  • Undergraduate Education: Lancaster General Col. of Nursing & Health Srvs
  • Undergraduate Education: Western Governors University

WellSpan Hospital Affiliations

  • WellSpan Ephrata Hospital

Health Plans Accepted

WellSpan Financial Assistance Program participant

  • Advantra Medicare (Aetna)
  • Aetna
  • Aetna Better Health
  • Amerihealth Caritas PA
  • Capital BlueCross
  • Cigna Medicare Advantage
  • Cigna/Greatwest
  • Gateway Highmark Wholecare
  • Geisinger
  • Health Partners Plan
  • Highmark Blue Shield
  • Humana
  • InterGroup
  • John Hopkins Health Care
  • PA Health & Wellness (Centene)
  • PA Medical Assistance
  • PA Medicare
  • Preferred Health Care
  • South Central Preferred
  • Tower Health PPO
  • Tricare
  • United Healthcare Community Plan
  • United Healthcare/ Mamsi
  • UPMC Health Plan
  • Vibra Health Plan

Patient Reviews

Ratings and comments display for WellSpan Medical Group employed physicians who have a minimum of 30 completed patient surveys.

Physician star ratings and patient comments come from after visit survey data that is compiled by Press-Ganey, a leading independent performance measurement company. WellSpan is committed to posting all feedback, whether positive or negative. However, comments may be edited or removed if they are profane or risk the privacy of our patients.



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