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Billing & Insurance

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COVID Bills

WellSpan stands as a prepared and trusted partner for our friends and neighbors during the COVID-19 pandemic. If you experience a financial hardship that makes it difficult to pay your bills for WellSpan Health services during this time, please contact us to discuss payment and account options that could ease your financial burden in the coming months. Please call the following numbers during normal business hours, Monday-Friday 8 a.m. to 4:30 p.m. In Adams, Lancaster, Lebanon and York counties, please call (877) 631-4262 for Customer Service or (717) 851-5051 for Financial Assistance. In Franklin and Cumberland counties, please call (717) 267-7409 and select the appropriate service.

IMPORTANTIf you have received screening, testing or treatment related to COVID-19, the disease caused by the new coronavirus, you will not be responsible for any out-of-pocket costs. Please contact us during normal business hours (Mon-Fri., 8 a.m. To 4:30 p.m.) with any billing questions related to COVID-19 screening, testing and treatment.

York, Adams, Lancaster and Lebanon Counties, and Northern Maryland:

As a precautionary measure to protect our community and staff, we request all payments and billing inquiries to Customer Service by phone, 717-851-5005, or online through your MyWellSpan patient portalIf you do not have MyWellSpan and would like to pay online click here.

For Financial Assistance information, please call 717-851-5051 or visit www.wellspan.org/financialassistance

Franklin & Cumberland Counties:

As a precautionary measure to protect our community and staff, we request all payments and billing inquiries be directed to Customer Services by phone:

WellSpan Chambersburg Hospital 717-267-7129
WellSpan Waynesboro Hospital 717-765-3406
WellSpan Roy A. Himelfarb Surgery Center 717-217-6720
Or online: SummitHealth.org/paymybill

Or, patients can mail payments using the addresses provided on the statements.


Billing Information

Our goal is to provide a coordinated care experience across all regions. 

Over the past few years, we have implemented a new electronic health record system that allows for consolidated billing statements with only one WellSpan billing statement per 30-day period. 

While we are still transitioning some areas to the new system, the final goal is for all regions to be on the same platform giving you the ability to use MyWellSpan, our secure patient portal, to view and pay your bills when it is convenient for you.

Make a Payment

York, Lancaster and Lebanon Counties:

Online Bill Payment: Log into MyWellSpan to view and make payments.  If you do not have MyWellSpan and would like to pay online click here.

If you would like to make a payment on a bill prior to 10/20/17, please call (877) 631-4262 or mail your payment to WellSpan PO Box 15119 York, PA 17405.

Adams County and Northern Maryland:

Online Bill Payment:  Select the date range that matches your visit date

Franklin County:

Online Bill Payment:  Any date

Questions about your bill?

Sometimes it is hard to understand a bill. 

Chat

If you have a question, chat with us by clicking the Let’s Chat icon at the bottom of the page and select billing. 

Phone

If you would like to speak to one of our billing representatives, please call one of the numbers below:

WellSpan Locations in Adams, Lancaster, Lebanon and York County

(877) 631-4262

WellSpan Locations in Franklin County (Summit Health)

Chambersburg Hospital                                (717) 267-7169

Waynesboro Hospital                                    (717) 765-3406

Summit Physician Services                           (717) 263-9555

Dr. Roy A Himelfarb Surgery Center             (717) 217-6720