WellSpan works with a broad range of insurance plans. View a list of our accepted health plans.

You can pay online after you’ve logged into your MyWellSpan account. You can contact Customer Service at (717) 851-5005 or (877) 631-4262 to make a payment by phone, ask questions or get help setting up your account.

Your care will be supported through the MyWellSpan patient portal, which allows you to:

• Message your care team
• View appointments
• Manage your care in one secure place

Create an account or call (866) 638-1842 for help.

The WellSpan Pharmacy team is available to assist with any questions, coordinate your medications and guide you through the transition process. Patients may contact the WellSpan Pharmacy at 717-741-9229, option 2. 

WellSpan Pharmacy offers multiple convenient service options to meet your needs, including medication pick-up at Apple Hill Pharmacy, home delivery and delivery directly to your provider’s office.

Certain insurance plans require medications to be filled through designated or specialty pharmacies. If this applies to your coverage, the WellSpan Pharmacy team will coordinate with the appropriate pharmacy to ensure a seamless continuation of care. 

While WellSpan Pharmacy can dispense the majority of medications, some prescriptions are limited to specific specialty pharmacies. In these cases, our team will coordinate access and ensure you receive your medication without interruption.

Eligible patients may qualify for a range of financial assistance programs, including WellSpan SaveRx, copay cards, manufacturer-sponsored assistance and foundation grants. The WellSpan Pharmacy team will help identify available resources and assist with enrollment to minimize out-of-pocket costs. 

The WellSpan Pharmacy team proactively coordinates prescription refills with both you and your provider. Patients may also request refills directly by contacting the pharmacy. 

Yes. Patients always retain the right to choose their preferred pharmacy. The WellSpan Pharmacy team will support your choice and coordinate care to ensure timely and accurate access to your medications.