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Security enhancements at WellSpan Good Samaritan Hospital Emergency Entrance begin October 2

Welcome to WellSpan, where the safety and security of our patients, visitors, and team members is our highest priority.

Hospitals are meant to be a safe and healing environment. At WellSpan Good Samaritan Hospital, we are committed to ensuring a safe care experience through the following enhanced security measures:

Upon arrival

  • Visitors must use designated Main* or Emergency entrances to our hospital. *Timing of the Main entrance go live is to be determined.
  • WellSpan Emergency Departments remain accessible 24/7.
  • Individuals with questions about access to a specific location are advised to contact that facility directly. See information on our hospital locations pages.

Entering and traveling within WellSpan hospitals

  • Guns, knives and other weapons are banned.
  • Weapons detection screenings will be completed for all visitors at designated hospital entrances.
  • All visitors must provide photo identification upon entry.
  • Visitors will be provided and must wear a personalized visitor badge while on our premises.

Tell security if you have a condition that needs special screening.

We thank you for your patience and compliance to WellSpan security guidelines so our hospitals can be a safe place for all.

Su seguridad es nuestra prioridad principal.

Security enhancements begin June 23

The safety and security of our patients, visitors, and team members is our highest priority. We have implemented enhanced security measures across WellSpan campuses and facilities. We are now requiring visitors to wear personalized visitor ID badges while on our hospital campuses. WellSpan visitors will be provided a personalized visitor ID badge upon arrival. Please bring a photo identification to check in.

Maternity services

WellSpan Good Samaritan Hospital provides a homelike Maternity Center and special programs and services to help families get off to a good start.

Maternity services
Three WellSpan hospitals ranked among best maternity hospitals in America by leading publication

Amenities and guest services

WellSpan Good Samaritan Hospital - Courtyard Cafe

Visitors at WellSpan Good Samaritan Hospital may purchase meals, beverages and snacks at the Courtyard Café, located on the first floor of the west wing of the Hospital. Vending machines are located off the entrance corridor to the Café. Menus and hours of service are posted at that location.

Visitors can find gifts and sundries at our on-site retail pharmacy, located in the hospital's main lobby. Merchandise offerings include: jewelry, books, stuffed animals, handbags, home décor items, baby gifts, cards, balloons, flowers and candy.

Hours of operation:
Monday through Friday: 10 a.m. to 8 p.m.
Saturday & Sunday: 8 a.m. to 5 p.m.

Can't get in to visit a friend or family member in the hospital in person? Send some words of cheer or encouragement to a friend or loved one in the hospital. WellSpan eGreetings are a free service and available for patients at WellSpan Hospitals.

Send an online eGreeting

Cell phones and devices that use the cell phone network should not be turned on or used in telemetry areas of the hospital or where there is a large amount of medical equipment. Cell phones and laptop computers are permitted in non-patient care areas.

We currently have two pay phones in our main hospital lobby, one in the lobby at the WellSpan Dixon Foundation Health Center and one in the CVU/ICU waiting room at the hospital. Please ask a staff member to direct you to the nearest location.

Surgical Waiting

This room is located on the first floor main corridor, and is designed for use by families of surgical patients. Families are encouraged to wait in this area until contacted by the physician and/or hospital staff member.

Waiting Areas

Several waiting areas are located throughout the facility. Please ask a staff member to direct you to the nearest location.

Rest Rooms

Rest rooms are located throughout the facility. Please ask a staff member to direct you to the nearest location.

WellSpan Health acknowledges the importance of spiritual and religious values in treating the whole person. The chaplain and members of the volunteer chaplain team at WellSpan Good Samaritan Hospital are committed to ministering to the spiritual needs of our patients and their families. Also, a non-denominational chapel is located on the first floor in the west wing of WellSpan Good Samaritan Hospital, just beyond the Medical Library. At the WellSpan Dixon Foundation Health Center the chapel is located on the first floor near the main lobby. Both chapels provide sacred space for private meditation and prayer for patients and their families.

Video Remote Interpreting (VRI) is available at any time. Please inform your nurse if you desire closed captioning for the television or a Voice Carry Over (VCO) phone.

Awards and recognitions

QUALITY & SAFETY

Leapfrog 'A' Grade Designation

The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The Leapfrog Hospital Safety Grade assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections. WellSpan Good Samaritan Hospital has earned the designation of an 'A' grade.

QUALITY & SAFETY

CMS 5 Star Overall Hospital Quality Rating

The Centers for Medicare & Medicaid Services (CMS) have ranked WellSpan Good Samaritan Hospital as 5 Stars for Overall Hospital Quality. The overall Hospital Quality Star Ratings apply across the country based on each hospitals performance across five quality categories including: mortality, safety or care, readmission, patient experience and timely and effective care.

QUALITY & SAFETY

HAP Excellence in Patient Safety

In 2023, the Hospital and Healthsystem Association of Pennsylvania (HAP) recognized WellSpan Good Samaritan Hospital as a top performing hospital for ensuring Excellence in Patient Safety. HAP’s Excellence in Patient Safety Recognition program honors Pennsylvania’s top-performing hospitals, using data from the CDC’s National Healthcare Safety Network.

HOSPITALS

High Performing by U.S. News and World Report

WellSpan Good Samaritan Hospital has met or exceeded the criteria to be designated a high performing provider for 2023-2024 in the treatment of heart attack, heart failure, and stroke. The annual Best Hospitals ranking evaluated more than 4,500 medical centers nationwide in 15 specialties and 20 procedures and conditions. Rankings are largely based on objective measures like volume, discharge-to-home rates and quality of nursing. In addition, U.S. News & World Report has named WellSpan Good Samaritan Hospital as 2022-2023 High Performing hospital for Maternity Care (Uncomplicated Pregnancy). This is the highest award a hospital can earn for U.S. News’ Best Hospitals for Maternity Care.

HOSPITALS

Healthgrades

For 2023, WellSpan Good Samaritan Hospital received the following Healthgrades Specialty Excellence Award:

  • America’s 100 Best Hospitals for Cardiac Care Award
  • America’s 100 Best Hospitals for Coronary Intervention Award
  • America’s 100 Best Hospitals for Critical Care Award
  • Coronary Intervention Excellence Award
  • Gastrointestinal Care Excellence Award
  • Critical Care Excellence Award

MATERNITY & NEWBORN CARE

Money Best Maternity Hospital

In 2022, Money, a personal finance website, partnered with The Leapfrog Group to develop the first Best Maternity Hospital ranking. WellSpan Good Samaritan Hospital was ranked among the best maternity hospitals in America, according to Money. Money and The Leapfrog Group used maternity care data from the 2022 Leapfrog Hospital Survey to compile the list of best hospitals. To qualify for the list, eligible hospitals were required to carry an "A" or "B" letter grade on the Leapfrog Hospital Safety Grade assessment for spring 2022 and meet criteria specific to providing maternity care.

HOSPITALS

Get With The Guidelines

WellSpan Good Samaritan Community Hospital has achieved the following from the American Heart Association and American Stroke Association’s Get with the Guidelines (GWTG) awards:

  • Heart Failure Gold Plus Quality Achievement Award and recognized on the Target: Heart Failure and Target: Type 2 Diabetes Honor Roll
  • Stroke Gold Plus Quality Achievement Award and recognized on the Target: Stroke Elite Honor Roll and Target: Type 2 Diabetes Honor Roll

The GWTG awards recognize the hospital meeting specific quality achievement measures for the diagnosis and treatment of stroke and heart-care-related patients.

MATERNITY & NEWBORN CARE

Gold Level Safe Sleep Facility

WellSpan Good Samaritan Hospital is recognized as a Gold Level Safe Sleep facility for its commitment to best practices and education on infant safe sleep.  As a nationally certified Safe Sleep Hospital, the hospital is recognized by Cribs for Kids for following the safe sleep guidelines recommended by the American Academy of Pediatrics and for providing training programs for healthcare team members and family caregivers. 

HOSPITALS

Blue Cross Blue Shield Blue Distinction Center

WellSpan Good Samaritan Hospital has been recognized for delivering high-quality, effective and cost-efficient specialty care by Blue Cross Blue Shield. Meeting specific quality standards has provided the hospital with the opportunity to become a Blue Distinction Center+ for Maternity Care and Cardiac Care.

HOSPITALS

Det Norske Veritas – Germanischer Lloyd (DNV) Accreditation

WellSpan Good Samaritan Hospital was certified with a three-year accreditation from DNV-GL in 2020. The hospital is certified for primary stroke.

CANCER CARE

QOPI Certification for Cancer Care

Good Samaritan Oncology & Hematology Associates has been recognized by the Quality Oncology Practice Initiative (QOPI) Certification Program, an affiliate of the American Society of Clinical Oncology (ASCO). The QOPI Certification Program provides a three-year certification for outpatient hematology-oncology practices that meet the highest standards for quality cancer care.

HEART AND VASCULAR

Cardiac & Pulmonary Rehabilitation Programs Certification

Good Samaritan’s Cardiac and Pulmonary Rehabilitation programs have been certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). This certification recognizes Good Samaritan’s commitment to improving the quality of life for patients by enhancing standards of care in these rehabilitation programs. Good Samaritan is one of only a few health systems in Central Pennsylvania to offer both cardiac and pulmonary rehabilitation programs certified by AACVPR.

MATERNITY & NEWBORN CARE

Keystone 10 Facility

WellSpan Good Samaritan Hospital is designated as a Keystone 10 facility, for implementing evidence-based maternity care practices to help improve breastfeeding care and rates, as well as improving the health of new mothers and babies. Keystone 10, administered by the Pa. Department of Health and the Pa. Chapter of the American Academy of Pediatrics, is a quality improvement breastfeeding initiative that began in 2014. It is aimed at improving the protection, promotion, and support of breastfeeding for all Pennsylvania infants, mothers and families.