Offering your employees confidential programs to help address challenges in their personal lives makes good sense. Let's help your employees comfortably and successfully address issues impacting them on the job.
Employee Assistance Program
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WellSpan’s Employee Assistance Program (EAP) is a confidential service designed for employees, spouses and dependent family members who want to seek help for a variety of personal issues without worrying that someone at work will “find out” about their problem. With WellSpan EAP, create a stronger work environment and a positive company culture through:
- confidential counseling services
- crisis response services
- onsite training and staff development
- work-life services
Employees can use the resource to manage personal challenges, balance work with personal life, reduce stress and more. Providing this benefit helps ensure employees:
- never feel alone
- receive the support they need early
- feel better and resolve issues
- improve focus on the job
- miss fewer work days
Crisis response services
WellSpan EAP is committed to providing comprehensive and timely critical response services following traumatic events, such as accidents, injury, death, violence or any other event, such as restructuring, that elicits a significant stress reaction.
It's important to recognize that following an event, employee emotions and productivity may be altered. The goal is to initiate healthy coping strategies to help employees return to normal functioning. When not handled properly, these issues can lead to high financial costs due to turnover, absenteeism, low productivity and poor morale.
There are several ways that WellSpan EAP can partner with you to support your employees through these difficult events.
- Management/supervisory consultation services are available at any time. Having WellSpan EAP as part of your emergency response plan can help define roles and resources before being faced with a traumatic event. We can help in the planning stages to determine effective utilization that meets the needs of both employer and employees.
- Onsite crisis counseling can be available to all employees immediately following or several days after the critical event. Emotional support and education can be provided to normalize reactions to stress and encourage effective coping strategies. This can be done one-on-one or in a group setting as a debriefing.
- "Walk arounds" can be performed immediately or several days after a critical event occurs. EAP responders walk around to various departments or divisions within the organization to speak directly with employees. These "pulse checks" allow EAP responders to personally connect with staff, determine how they are coping and remind them of the EAP.
- Counseling services can be beneficial to employees after the initial shock of a traumatic event has passed and the grieving process begins. EAP benefits are available to your employees, and we can help with implementing the appointment process if necessary.
Online self-serve resources
Any time of day or night, your employees can access online resources for mental health, coping, inspiration and more. These online resources explain paths to access behavioral health care as well as offer a multitude of tips, videos, articles and encouragement for mental and emotional well-being, including a work-life balance portal.
Topics include:
- depression
- family challenges
- stress
- anxiety
- self esteem
- alcohol and drugs
- relationship issues
- grief and loss
- suicide prevention
- other personal issues
TextCoach™
Designed to reduce stigma associated with mental health treatment, TextCoach™ is an easy-to-use, message-based coaching tool accessible 24/7 on any mobile device or desktop computer. Your employees can connect via text message with an independently licensed mental health clinician or coach, who will create a personalized care plan and provide assessment tools, tip sheets, assignments, skill-building videos and guided exercises. This mental health support service is 100% confidential.
Contact us to learn more about our emotional health and well-being services and how we can support the mental wellness of your employees.
