Direct Connect is Well at Work’s direct primary care solution. Offer your employees an enhanced, high-quality primary care experience that they’ll appreciate and keeps them healthy and on the job — all supported by a dedicated WellSpan care team.
Employees and eligible dependents (18 years of age and older) participating in Direct Connect enjoy comprehensive healthcare access, including:
- Unlimited access to WellSpan primary care providers (PCP): Members can access primary care services without limits, ensuring prompt and personalized care.
- Maximum convenience and accessibility: Our virtual-first solution provides seamless and convenient access to care, with in-person visits available when needed for comprehensive support.
- Patient navigation: Our navigation team assists members through the intake process, including reviewing medical history, assessing past lab results and scheduling their initial primary care provider appointment.
- Care coordination: Personalized care management is provided for those with chronic conditions and common behavioral health concerns, supporting improved health outcomes.
- Select preventive screenings at no extra cost: Preventive mammograms, at-home colon cancer screenings and cardiac calcium scoring are included at no additional charge.
- Complimentary at-home biometric screenings: Members can complete a convenient annual biometric screening from home to monitor and track their health metrics.
- Data analytics and population health insights: Our robust data analytic capabilities measure the value of care, track outcomes and provide population health insights, enabling informed decision-making and improved health management.
All employees and eligible dependents (18 years of age and older), regardless of Direct Connect enrollment, will have access to:
- Custom wellness portal: A wellness portal tailored to align with your wellness program, providing access to health and wellness resources, tools and more.
- Virtual wellness coaching: Participants can work with virtual wellness coaches to develop personalized wellness plans that target specific health and wellness goals, supporting sustained improvements in health.
Benefits of Direct Connect
For employers:
- lower healthcare spending by addressing issues early and avoiding costly ER visits or hospitalizations
- convenient virtual care reduces absenteeism and minimizes time away from work for medical visits, ultimately improving productivity
- a standout benefit in the job market that shows commitment to employee health and wellness, enhancing recruitment and retention
- streamlined administration with simplified billing and reduced reliance on traditional insurance claims processing
For employees:
- no copays or deductibles for included primary care services
- same-day or next-day appointments
- increased access to preventative care
- unlimited access to primary care physicians
- bypasses complexities of insurance
Find out whether your employer offers Direct Connect and if you're eligible.
Contact us to learn more about Direct Connect and other solutions to support your employees' health and wellness.
