WellSpan stands as a prepared and trusted partner for our friends and neighbors during the COVID-19 pandemic. If you experience a financial hardship that makes it difficult to pay your bills for WellSpan Health services during this time, please contact us to discuss payment and account options that could ease your financial burden in the coming months. Please call the following numbers during normal business hours, Monday-Friday 8 a.m. to 4:30 p.m. In Adams, Lancaster, Lebanon and York counties, please call (877) 631-4262 for Customer Service or (717) 851-5051 for Financial Assistance. In Franklin and Cumberland counties, please call (717) 267-7409 and select the appropriate service.
IMPORTANT: If you have received screening, testing or treatment related to COVID-19, the disease caused by the new coronavirus, you will not be responsible for any out-of-pocket costs. Please contact us during normal business hours (Mon-Fri., 8 a.m. To 4:30 p.m.) with any billing questions related to COVID-19 screening, testing and treatment.
Patients who received care at a WellSpan office or facility in Lancaster County* prior to 5/5/17 should use the online billing links below. For visits on or after 5/5/17, please review the information about our new billing system.
* Exceptions: Patients should use the York/Adams billing portal for bills from the following Ephrata-based medical group practices: WellSpan Gynecologic Oncology, WellSpan Maternal-Fetal Medicine and WellSpan Urogynecology & Pelvic Reconstructive Surgery.
WellSpan Ephrata Community Hospital
Use this method for inpatient and outpatient hospital-affiliated services that occurred prior to 5/5/17, such as:
- Emergency Room
- Imaging Services
- Lab Services
- Outpatient Surgery
- Rehabilitation Services
- WellSpan Ephrata Community Hospital
- WellSpan Ephrata Community Hospital Hospitalists
- Wound Care
WellSpan Medical Group Offices
This is for bills relating to most WellSpan Medical Group office visits in Lancaster County that occurred prior to 5/5/17, including:
- WellSpan Bariatric Surgery
- WellSpan Family Medicine
- WellSpan General Surgery
- WellSpan Internal Medicine
- WellSpan Neurology
- WellSpan OB/GYN
- WellSpan Plastic Surgery
- WellSpan Pulmonary & Sleep Medicine
- WellSpan Radiation Oncology
This link is for bills relating ONLY to WellSpan Cardiology office visits located in Lancaster County that occurred prior to 5/5/17.
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