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Patient Guide

Patient Guide

Pay Your Bill Online

WellSpan recently upgraded to a new online bill payment system. If you enrolled prior to this upgrade, you must re-enroll in order to use our new system. Click here for a visual guide to WellSpan's billing statements.

Enrollment is required to receive electronic statements and manage your family's account, but is not required to make a one-time payment. If you do not want to enroll, select "Pay without enrolling."

To complete the enrollment process, you will need to:

  • Locate the enrollment ID on your paper statement from WellSpan.
  • Locate the 5-digit zip code listed on your statement.
  • Provide a valid email address.
  • Establish a unique username and password.

Go to Online Bill Payment System →

Note: The online payment system is not compatible with Internet Explorer 11. Until it has been upgraded, we suggest using the Chrome or Firefox browser.

How to link multiple accounts:

  1. Gather the enrollment ID and zip code associated with each account you would like to link.
  2. Once logged in to your own account, locate the "Add Account" button located at the top of the screen.
  3. Enter the patient’s enrollment ID and zip code in the fields, and click the "Add" button.

Other helpful tips for online payment:

  • When enrolling for an online account, make sure the name you enter online matches your name on the billing statement.
  • Your password must be a minimum of eight (8) characters and must contain at least two (2) letters and two (2) numbers.
  • At this time, we cannot accept online payments for Cardiac Diagnostic Services.
  • Internet Explorer Version 7 and above is recommended.

Are you sure you would like to cancel?

All information will be lost.

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About the provider search

This search will provide you with WellSpan Medical Group and Northern Lancaster County (Ephrata) Medical Group primary care physicians and specialists. If we don’t have a WellSpan Medical Group physician to meet your criteria, the search will expand to include community physicians who partner with WellSpan Medical Group physicians through the WellSpan Provider Network or provide care to patients on the Medical Staffs of WellSpan’s Hospitals.