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WellSpan Surgery and Rehabilitation Hospital honored for outstanding performance in patient experience


Thursday, December 21, 2017

2017 Pinnacle of Excellence Award

Members of the WellSpan Specialty Services Board, which is the volunteer governing board for WellSpan Surgery and Rehabilitation Hospital, pose with the 2017 Pinnacle of Excellence Award and 2017 Guardian of Excellence Award from health care analytics firm Press Ganey.

Front row, from left: Suzanne McConkey, board member; Patrick McGannon, board vice chair; Paul Minnich, board chair; Barbara Yarrish, senior vice president, WellSpan Health and president, WellSpan Surgery and Rehabilitation Hospital; and Joy Keller-Brown, board secretary/treasurer. Second row, from left: Michael Doweary, board member; Scott Coyle, board member; Barry Douglas, board member; Kevin Mosser, president and CEO of WellSpan Health; and Steve Lindsey, board member. Third row: Steven Merrick, board member.

York County hospital receives Pinnacle of Excellence Award® and Guardian of Excellence Award® distinctions from national health analytics firm

WellSpan Surgery and Rehabilitation Hospital has been named a 2017 Pinnacle of Excellence Award® and 2017 Guardian of Excellence Award® winner for patient experience by Press Ganey, a leading health analytics firm.

As a 2017 Pinnacle of Excellence Award winner, WellSpan Surgery and Rehabilitation Hospital joins an elite group of approximately 30 hospitals nationally to receive the honor for patient experience. The award, which is presented for maintaining consistently high levels of excellence for three years in inpatient care, places the hospital in the top three of similar-size facilities.

In addition, this is the second consecutive year the hospital has received the Guardian of Excellence Award, which recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance for each reporting period during the course of one year.

WellSpan Surgery and Rehabilitation Hospital is one of just a handful in the state to receive the Guardian of Excellence Award.

"I am very proud of our team and the excellent patient experience they deliver to our patients every day," said Barbara Yarrish, senior vice president, post-acute services, WellSpan Health, and president, WellSpan Surgery and Rehabilitation Hospital.  "This speaks to their ongoing dedication to meet the needs of our patients and provide the best care and experience possible."

The awards are nationally-recognized symbols of achievement in health care.

"We are proud to partner with WellSpan Surgery and Rehabilitation Hospital," said Patrick T. Ryan, CEO of Press Ganey.  "This award is a testament to the organization’s leadership in delivering patient-centered care.  By achieving and sustaining this level of excellence, WellSpan Surgery and Rehabilitation Hospital continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care."

WellSpan Surgery and Rehabilitation Hospital celebrated its five-year anniversary earlier this year.  Since opening its doors in 2012, the hospital has been honored with numerous awards for its patient-centered care and exceptional clinical quality.

The state-of-the-art facility offers advanced orthopedic, spine and neurological surgery procedures, as well as both inpatient and specialized outpatient rehabilitation services.

For more information on the WellSpan Surgery and Rehabilitation Hospital, visit www.WellSpan.org/WSRH

For more information on Press Ganey, visit www.pressganey.com

About WellSpan Health
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland.  The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and more than 140 patient care locations.  WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities.

About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care.  With more than 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions.  Our mission is to help health care organizations reduce patient and caregiver suffering while improving the safety, quality and experience of care.
 

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