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WellSpan Health continues care transformation initiative

October 17, 2017


New electronic health record system launches in York and Adams counties following successful effort in Lancaster and Lebanon counties

WellSpan Health this week will take the next step in an ongoing care transformation initiative for patients across the regional health system.

Starting Friday, Oct. 20, WellSpan locations in York and Adams counties, and all other locations west of the Susquehanna River, will introduce a new way of connecting with patients through an advanced, new electronic health record (EHR) system.

The system – a product of Epic, a leading national health care software firm based in Verona, Wisc. – will allow patients to more easily connect with their care team, and will allow better coordination of care across WellSpan’s many locations in the region.

Known among WellSpan’s 15,000 staff members as Project One, this care transformation initiative began in 2014 as an effort to consolidate the growing health system’s multiple EHR systems into one, unified platform. Once completed, the initiative will allow the health system to maintain all clinical data and patient information on one EHR platform – providing one patient record no matter where they receive care in the system.

As part of the transition, WellSpan is also rolling out an enhanced version of its MyWellSpan online patient portal. The new MyWellSpan site will include improved online appointment scheduling functionality, enhanced bill payment options, an expanded electronic check-in process for pre-registration of appointments, and the option to receive text message alerts for portal notifications.
“This the culmination of years of planning,” said Tom McGann, M.D., executive vice president for clinical practice at WellSpan Health. “The size and scope of this initiative is awe-inspiring and represents tireless work of thousands of our WellSpan team members – all to enhance the quality and coordination of care for our patients.

“This is our largest step toward having a single record for each of our patients across all our communities – one registration system, one unified bill and one online patient portal, among other benefits,” McGann continued. “Once completed, your electronic health record will be the same – no matter which WellSpan care location you go, whether you’re in Littlestown or Lewisberry, Hanover or Hallam, or Annville or Akron.”

This is the second phase of WellSpan’s Epic EHR launch, which includes WellSpan York Hospital, WellSpan Gettysburg Hospital, WellSpan Surgery and Rehabilitation Hospital and all physician offices and outpatient locations in those counties.

In May, all WellSpan locations in Lancaster and Lebanon counties – except WellSpan Philhaven offices – were brought online with the new system. This included WellSpan Ephrata Community Hospital, WellSpan Good Samaritan Hospital and all physician offices and outpatient locations east of the Susquehanna River.

WellSpan Philhaven locations will transition to the new EHR system at a later date.

About WellSpan Health
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and more than 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities.