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One Nurse’s Outreach To A Cardiovascular Patient Makes All The Difference

February 26, 2020

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One Nurse’s Outreach To A Cardiovascular Patient Makes All The Difference

Ever since she was little, Lisa Long wanted to be a nurse. Growing up, at her mother and father’s corner grocery store in Lebanon, she got to know her neighbors and discovered she liked helping people.

As a registered nurse in the cardiac catheterization lab at WellSpan Good Samaritan Hospital, Lisa is still helping her neighbors in Lebanon County.

One example of Lisa’s dedication involves a geriatric patient who was scheduled for a cardiovascular procedure. Lisa was unable to reach the patient, so she chose to call the patient’s daughter. Lisa reached her as she was driving to her mother’s home. Lisa remained on the phone as the daughter entered the house to find that her mother had fallen and lost consciousness.

Lisa stayed on the line with the daughter until EMS arrived and followed up with the daughter later that evening to see how her mother was doing.

“Making calls is something I do every day,” Lisa says. “But I think there was a reason I made that call when I did.”

“Lisa does an outstanding job of creating a meaningful and personal connection with our patients before their procedures,” says Rachel Kohr, Lisa’s manager. “She ensures that their questions are answered, anxieties are lessened, needs are met, and that all of this is well communicated to our team.”

Lisa has been a nurse with WellSpan for more than 20 years.

“It’s so very rewarding and fulfilling,” she says. “I’ve been in Lebanon County my whole career. I’ve taken care of my neighbors and friends of my mom and dad. I took care of one of my favorite teachers, who actually had written my recommendation to get into nursing school!”

“I’m proud to say I work here at WellSpan,” she continues. “WellSpan really cares about the community that I care about. I work with such a great team of fellow nurses, doctors, technicians and more… all such caring people, and I want to acknowledge them all.”

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