Changes to Routine Care
Providing high-quality care for every member of our community remains a top priority.
We are welcoming new patients and providing care to our current patients, all while treating those diagnosed with COVID-19.
During the pandemic we have taken appropriate measures to meet the healthcare needs of our communities, while protecting the health and safety of our patients, staff and visitors, and preventing further spread of COVID-19, including leveraging telemedicine and video visits, postponing non-urgent procedures and appointments, consolidating services, revising hours of operation, and temporarily suspending services in some practices.
While many of our services have been restored, we will continue to refine our offerings as necessitated by the changing conditions and impact of the pandemic.
Elective Surgeries and Procedures
Safety remains our number-one priority.
We have policies and protocols to protect both patients and their care teams during the COVID-19 pandemic. With these rigorous precautions in place, WellSpan hospitals, surgery centers and other care locations remain safe places for patients to seek care.
Frequently Asked Questions
Q. Is it safe to have my surgery or procedure right now?
Your safety, and that of your care team, remains our number-one priority. As your trusted partner, we’re prepared to care for you during your elective surgery or procedure because we’ve taken the following thoughtful and comprehensive measures to avoid the spread of infection in our facilities:
- WellSpan Health caregiving team members are screened for COVID-19 when arriving to work each day.
- Our patients are routinely screened and tested for COVID-19 prior to their surgery or procedure.
- As before, we are conducting thorough pre-procedure assessments, and utilizing virtual services as appropriate.
- All staff are wearing a face covering and additional personal protective equipment required for their responsibilities.
- All patients are required to wear masks and will be provided masks on arrival.
- WellSpan Health has implemented new visitation guidelines to help limit the spread of COVID-19.
- Although used sparingly, our waiting rooms are appropriately arranged to maintain social distancing parameters.
- All WellSpan Health operating and procedure rooms, patient rooms, equipment and surfaces are extensively cleaned and sanitized.
- We continue to adhere to the guidelines established by the U.S. Centers for Disease Control and Prevention and the Pa. Department of Health.
Q. What should I expect in advance of my elective surgery or procedure?
You will be contacted by your doctor’s office to confirm your elective surgery or procedure.
The caregiving team member will ask you a few COVID-19 symptom screening questions and provide information about preparing for your elective surgery or procedure, including completing a COVID-19 test.
All patients must be tested for COVID-19 prior to their surgery or procedure. We ask that you complete the COVID-19 test five days in advance, and self-isolate to the best of your ability between having the test and the day of your surgery or procedure.
Be familiar with WellSpan’s visitor policy, especially if someone is providing transportation to and from your surgery or procedure.
Q. How do I self-isolate in advance of my surgery or procedure?
After receiving a COVID-19 test, we encourage you to follow these self-isolation recommendations until the day of your surgery or procedure:
- Stay home except to get medical care.
- Wear a face mask, especially if you can’t isolate in a separate room at home.
- Separate yourself from other people in your home, staying in a designated room and using a separate bathroom if possible.
- Wash your hands often and clean all “high-tough” surfaces every day.
- Avoid sharing personal household items.
Q. Will all care needed after my elective surgery or procedure be available?
Yes. Our elective surgeries and procedures include the availability of all needed pre- and-post-surgery and procedure services.
Q. Should I delay care until the pandemic is over?
No. Patients should not delay care when medical attention is needed, especially those with pre-existing or chronic conditions. We continue to provide the safest, highest quality care to all our patients, and remain prepared to provide emergency care for our communities.