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Underserved Populations

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Underserved Populations

Helping Our Communities' Most Vulnerable

As a charitable, non-profit health system, WellSpan is committed to ensuring access to care for its vulnerable friends and neighbors. That’s why the health system operated the following services in and around York, where there is a significant need in the community:

  • WellSpan Community Health Center received 27,092 visits for adult and pediatric primary care.
  • Thomas Hart Family Practice Center, staffed by resident and faculty physicians at WellSpan York Hospital, provided acute, chronic, preventive and obstetric care for people lacking sufficient health insurance through 29,187 patient visits.
  • WellSpan York Hospital's Department of Dentistry provided dental treatment during more than 21,715 patient visits.

In addition, WellSpan funds and provides a primary care physician to service as medical director for the City of York Bureau of Health.

Access to care can be limited by financial challenges, insufficient health insurance or other barriers. To address these issues, WellSpan supports the following community resources:

  • As the lead partner in Healthy Community Network, WellSpan helps to provide thousands of uninsured and underinsured community members with access to care. Over the past year, the network assisted 2,517 members in need of care across the region.
  • Through the Prescription for Caring program, Healthy Community Network provided financial assistance for nearly 16,562 prescriptions, so that individuals lacking sufficient health insurance or financial means could access the medications they need.

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Partnerships are also vital to the development of a strong safety net of health care services. Whether by providing ancillary imaging and lab services, resourcing volunteers, or referring community members to available care options, WellSpan collaborates with and supports organizations impacting health needs in the following communities:

Adams County

  • Family First Health Gettysburg Center, a federally qualified health center (FQHC) supported by WellSpan to provide services in Adams County, met patient care needs through 6,794 medical visits and 4,485 dental visits.
  • Mission of Mercy operated a free mobile health and dental clinic for uninsured and underinsured residents of Adams County. Their Gettysburg clinic served 161 patients, dispensing more than 600 medications through 383 medical visits and 75 dental visits.

Franklin County

  • Keystone Health, an FQHC serving the greater Franklin County region, met the needs of 58,003 patients – regardless of ability to pay – through 248,761 visits (222,702 in-person and 26,059 virtual) at four health centers in the Chambersburg area.

Northern Lancaster & Lebanon Counties

  • Union Community Care, an FQHC, served 12,805 patients across Lancaster and Lebanon counties by conducting 30,366 medical and dental visits.
  • Volunteers in Medicine, a medical clinic in Lebanon County, provided medical services, free medication and durable medical equipment without interruption during the last year, serving 2,326 uninsured community members through 3,518 patient visits.
  • The Dixon Foundation Health Center, operated by Family First Health, in Lebanon provided 3,665 medical visits to county residents. The center aims to improve access to primary care, behavioral health and other essential health services.

York County

  • Family First Health conducted 33,000 medical and dental visits across their York sites. The Hannah Penn Health Center, a partnership of WellSpan York Hospital, Family First Health and the City of York School District, conducted 2,886 acute and preventive visits for underserved adults and children.
  • Katallasso Family Health Center, a faith-based non-profit health clinic in the City of York, served the needs of underinsured patients across 1,941 visits.

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