Mission: Leadership Council promotes Evidence-Based Professional Practice through Shared-Decision Making by inspiring WellSpan Employees to Believe in the Power of Nursing.
Vision: Leadership Council provides the forum for:
- Skilled Communications
- True Collaboration - interdisciplinary
- Effective Shared-Decision Making
- Appropriate Staffing
- Resource Allocation
- Meaningful Recognition
- Authentic Leadership
- Reference: National Teaching Institute and Critical Care Exposition, May 2006, Anaheim, Ca.
2009 Leadership Council
Tracy Miller, RN, BSN
2008 Leadership Council
Susan McQuade, RN, BSN, MHA, CNOR, NF, BC
Susan McQuade, RN, BSN, MHA, CNOR, NE-BC is the chair of the York Hospital Nursing Leadership Council and has been in the nursing profession for the past 11 years. Susan joined York Hospital in 2006 and served as an operating room manager for two years. Currently, she is working as a house supervisor primarily on the night shift and holds an adjunct faculty position with The University of Phoenix Online. After graduating in 1997 with an ADN from HACC, Susan completed her BSN at York College in 2003, and most recently graduated from Penn State University in December of 2008 with a master's in health administration. Prior to coming to York Hospital, Susan spent eight years in various nursing administration positions including operating room manager, surgical services director and assistant chief nursing officer at her previous hospital. She is a member of AORN, and holds two certifications, one in Perioperative Nursing (CNOR) and a second in Nursing Administration (NE-BC).
Leadership Council Accomplishments 2008-2009
- Analyzed data from the annual NDNQI Nursing Satisfaction Survey to benchmark York Hospital against other Magnet and non-Magnet hospitals of like size. Incorporated outpatient areas into action plans and analysis.
- Performed quarterly analysis of unit-level action plans based on the NDNQI survey for identified areas needing improvement; Worked with service line representatives to coach and support efforts to improve results and provide the ultimate working environment for nurses
- Contributed to the successful Magnet designation through participation in evidence and data collection, preparation of documentation and the site survey.
- Provided support and development for front line nursing leaders via hospital-wide charge nurse meetings.
- Completed annual Nurse Leader 360° evaluations to enable staff members to have input into the identified strengths and areas for growth for the nurse leaders.
- Strengthened the relationships and improved the collaboration between nurses and physicians at both the leadership and staff levels through initiatives including the Magnet designation process, implementation of RBC, and clinical effectiveness teams.
- Aligned resources and staffing to the CareCom implementation, for a successful transition to the electronic nursing documentation;
- Leadership council and Nursing Leadership team members worked side-by-side, with staff nurses, as super users, in order to provide needed support
- Evaluated and supported the five year plan to achieve the desired RN/patient ratios and skill mix, as well as the success of the LPN stipend program
- Completed contract negotiations and preparatory work to become an Excelsior Clinical Examination site in April 2009 for LPN to RN student exams.
2007 Leadership Council
A graduate of York Hospital School of Nursing in 1976, Lynne Moul obtained her bachelor's degree in nursing from York College in 1994 and became certified in Nursing Administration in 2006. Lynne started her career as a new graduate on the night shift at York Hospital floating to various units throughout the hospital before becoming a fulltime staff nurse in the Open Heart ICU. In September 1981, Lynne became the head nurse in MSICU.
In May 1996, she expanded her nurse manager role to include MTCU, while learning new leadership models. As a nurse manager she has also been active in many hospital initiatives, such as the Frontline Leadership series, the Magnet Journey, IHI initiatives promoting medication and patient safety, and over the last five years has mentored staff with the implementation of many goals of the TICU/CCIN program promoted by VHA.
2007 Leadership Council Accomplishments
- Redesigned RN performance appraisals with focus on establishing goals for education, advancement, leadership growth and succession planning.
- Redesigned and implemented the Preceptor Bonus based on staff input. Both the Preceptor class and tools were redesigned to meet the need of both mentor and new employee.
- Developed RN satisfaction (NDNQI) action plans and implemented on all nursing areas surveyed. Quarterly reports assure that staff will see changes based on the survey results.
- Developed Charge Nurse Meetings to promote collaboration and communication between charge nurses from all areas.
- Completed Nurse Leader 360 evaluations, providing staff input into the identified strengths and areas for growth for the nurse leader. Results will assist all leaders in determining a plan for self-growth.
- Created a Closed Unit Policy, promoting a consistent approach to staffing and providing autonomy to staff.
- Co-sponsored the Clinical Collaboration Survey with the medical staff. Results demonstrated multiple areas of improvement relative to physician-nursing interaction.
- Evaluated Afternoon Bed Huddle designed to assist staff to help with patient flow. Based on listening to staff, the bed huddle was found to not meet their needs and was stopped.
- Contributed to evidence collection for FOM 1, 2, 3, and 4.
2006 Leadership Council
Karen Fanus is the chair of the York Hospital Nursing Leadership Council and has been a nurse for 30 years. She has been with York Hospital for 3 1/2 years as the Nurse Manager of the Oncology Unit. Karen received her LPN from the CCCAVTS of Nursing in 1976, her RN from HACC in 1986, a BSN from York College in 1999, and a MS from the University of St. Francis in 2004. A majority of her career was spent in cardiac nursing and she spent 12 years in management prior to joining WellSpan. Karen is a member of ONS and INS. She received her certification in Oncology Nursing in May of 2006.
2006 Leadership Council Accomplishments
- Reinforced the expectation that each nursing unit develop guidelines for the utilization of their educational budget for nursing education and certification.
- Revised leadership policies - specifically the weekend and holiday make-up policy and the Nursing Education Requirements (ADM-080 based on the future requirements of the State of Pennsylvania for all licensed staff).
- Made recommendations for course content revision for the Charge Nurse and the Preceptor classes.
- Analyzed York Hospital RN Satisfaction surveys for 2004 and 2005. Two areas of deceased satisfaction were identified: "I feel safe at work" and "The people I work with treat each other with respect."
- Analyzed the August 2006 NDNQI RN satisfaction survey results at the hospital-wide level.
- Interdisciplinary collaboration with the Parking Task Force related to shuttle parking, with Facilities and Safety/Security related to the new Parking Garage with Safety and Security for "Lock Down" Initiative for York Hospital and missing property issues.
- Reviewed NDNQI Quality Indicators-Quarterly reports to review data related to staffing, nursing hours per patient day, agency use, and RN certification.
- Gave input into the Nurses Week Activities.
- Developed a process to obtain exit Interview Data.
- Determined that all RN's at York Hospital are required to present a portfolio for their annual evaluation.
- Defined role/expectations of preceptor role and preceptor bonus program.
- Provided input into RN evaluation revisions.
- Developed Leadership Council Mission and Vision Statements.
- Reviewed Physician/Nurse Collaboration Survey results with Dr. Sally Cavanaugh. Survey was repeated in May of 2007.