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Online Bill Payment Support

If you need assistance, you may email us at any time or call our Customer Service departments Monday through Friday between 9 a.m. and 4 p.m., per below.

WellSpan Health Customer Service (for hospital bills)
(717) 851-2102 or (800) 842-1783

WellSpan Physician Billing Services (for physician bills)
(717) 851-6816 or (800) 839-1404

Please note that if using email please include:

  • Name
  • Account #
  • Brief description of the issue
  • Contact #
  • Best time to be reached between 9 a.m. and 4 p.m.

WellSpan appreciates you selecting us to help you with your health care needs, and we will make every effort to contact you within the next business day.

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About the provider search

This search will provide you with WellSpan Medical Group and Northern Lancaster County (Ephrata) Medical Group primary care physicians and specialists. If we don’t have a WellSpan Medical Group physician to meet your criteria, the search will expand to include community physicians who partner with WellSpan Medical Group physicians through the WellSpan Provider Network or provide care to patients on the Medical Staffs of WellSpan’s Hospitals.