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Online Bill Payment Support

If you need assistance, you may email us at any time or call our Customer Service departments Monday through Friday between 9 a.m. and 4 p.m., per below.

WellSpan Health Customer Service (for hospital bills)
(717) 851-2102 or (800) 842-1783

WellSpan Physician Billing Services (for physician bills)
(717) 851-6816 or (800) 839-1404 

Please note that if using email please include:

  • Name
  • Account #
  • Brief description of the issue
  • Contact #
  • Best time to be reached between 9 a.m. and 4 p.m.

WellSpan appreciates you selecting us to help you with your health care needs, and we will make every effort to contact you within the next business day.

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About the provider search

This search will provide you with WellSpan Medical Group and Northern Lancaster County (Ephrata) Medical Group primary care physicians and specialists. If we don’t have a WellSpan Medical Group physician to meet your criteria, the search will expand to include community physicians who partner with WellSpan Medical Group physicians through the WellSpan Provider Network or provide care to patients on the Medical Staffs of WellSpan’s Hospitals.


Schedule Your Next Appointment Online with MyWellSpan

Use your MyWellSpan patient portal any time to view available appointments, and pick the date and time that best suits your schedule.

Go to MyWellSpan

New to this practice?

If you don't have a WellSpan primary care provider and would like to schedule a new patient appointment with a provider who is accepting patients, just log into your MyWellSpan account, and go to the Appointment Center section. As you progress through the scheduling process, you will be able to see the offices that are accepting new patients in relation to your zip code. If you are not enrolled in MyWellSpan, go to https://my.wellspan.org, call 1-866-638-1842 or speak with a member of the staff at a participating facility to sign up. New patient scheduling not available at all practices/programs.

Already a patient at this practice?

If you already have a relationship with a WellSpan practice, simply log into your account, and go to the Appointment Center section. As you progress through the scheduling process, you will be able to schedule an appointment with any provider or practice that already counts you as a patient. Online scheduling varies by practice/program.