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WellSpan Employee Assistance Program

On-site Crisis Response

View our contact information for crisis response services, or call 1-866-227-6527.

Experiencing a Stressful Event - Guidelines for Managers and Supervisors

One of the services of the Employee Assistance Program (EAP) is to provide a consistent, comprehensive method for coping with the impact of traumatic events affecting the workplace.  This onsite response minimizes the negative impact and promotes healing of those people touched by the traumatic event.

Definition:  What are Significant Stress Reactions?
Significant Stress Reactions are emotional shocks that can create substantial and lasting psychological effects in individuals and groups.  Trauma results form events that are beyond the scope of the usual, expectable stressors of everyday work life and can interfere with a person's ability to carry on normal, everyday activities, especially at work.

When an employee has been involved in a corporate restructuring, accident or disaster, those close to him or her (co-workers, family, friends) are likely to suffer the effects of the stress as well.  It is important, therefore, to be prepared to meet the psychological needs of all those involved in these events.  Timely intervention will reduce stress and other complications, and the cost to business of workers who are unable to be fully productive.

Types of Stressful Events (Critical Incidents)

  • Corporate restructuring/mergers/downsizing
  • Violence or Threat of Violence
  • Death or Serious Injury
  • Natural Disasters
  • Homicide or Suicide
  • Robbery
  • Other traumatic situations

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About the provider search

This search will provide you with WellSpan Medical Group and Northern Lancaster County (Ephrata) Medical Group primary care physicians and specialists. If we don’t have a WellSpan Medical Group physician to meet your criteria, the search will expand to include community physicians who partner with WellSpan Medical Group physicians through the WellSpan Provider Network or provide care to patients on the Medical Staffs of WellSpan’s Hospitals.


Schedule Your Next Appointment Online with MyWellSpan

Use your MyWellSpan patient portal any time to view available appointments, and pick the date and time that best suits your schedule.

Go to MyWellSpan

New to this practice?

If you don't have a WellSpan primary care provider and would like to schedule a new patient appointment with a provider who is accepting patients, just log into your MyWellSpan account, and go to the Appointment Center section. As you progress through the scheduling process, you will be able to see the offices that are accepting new patients in relation to your zip code. If you are not enrolled in MyWellSpan, go to https://my.wellspan.org, call 1-866-638-1842 or speak with a member of the staff at a participating facility to sign up. New patient scheduling not available at all practices/programs.

Already a patient at this practice?

If you already have a relationship with a WellSpan practice, simply log into your account, and go to the Appointment Center section. As you progress through the scheduling process, you will be able to schedule an appointment with any provider or practice that already counts you as a patient. Online scheduling varies by practice/program.